If you believe your computer is infected, we recommend downloading an on-demand scanner from a reliable source and then installing and running security software which provides protection against existing and emerging malware, including ransomware and viruses. It’s important to keep in mind that if you already have an antivirus program active on your computer, you should use a different scanner for this malware check since your current antivirus software may not detect the malware initially. In Finder, click → Applications → Utilities → Activity Monitor → Select Application → Quit Step 4: Run a malware scannerįortunately, malware scanners can remove most standard infections. To avoid sharing your personally identifiable information, refrain from logging into sensitive accounts while your device is infected. Keylogger viruses are a common component of malware, which run invisibly and are designed to capture your keystrokes. Release the Shift key when you see the login window (if you are asked to log in twice, learn more about what to do here).ĭisclaimer: Avoid logging into accounts during malware removalīe careful to not expose passwords though a copy-paste function or by clicking a ‘show password’ box if you suspect your computer has been infected.The Apple logo will appear on your display. Start (or restart) your Mac, then immediately press and hold the Shift key.If malware is set to load automatically, this will prevent the malware from doing so, making it easier to remove. Safe mode, often referred to as safe boot, is a way to start your computer so that it performs checks and allows only the minimum required software and programs to load. If you need to download a removal tool, disconnect after the download is complete and don’t connect again until you are sure that the malware has been removed.

So stay offline as much as possible if you suspect that your computer has been infected.

How to remove malware from a Mac Step 1: Disconnect from the internetĭisconnecting from the internet will prevent more of your data from being sent to a malware server or the malware from spreading further.

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